In recent years, more systems are turning to command centers or mission control programs to manage throughput amid rising demand.
Centralized patient flow command centers have emerged as a key strategy to enhance operational efficiency and ease capacity strain. For many systems, these command centers are relatively new or still evolving, however some systems have been building their command centers for over a decade.
Becker’s talked to leaders at five systems about structuring their command centers. Here’s how they organize their programs, and the successes and challenges they’ve seen since launching it.
